CORA maintains the only hotline in San Mateo County just for intimate partner abuse. This hotline is the gateway to all of CORA’s services for survivors of intimate partner abuse who often have nowhere else to turn. In operation since 1977, CORA’s hotline provides tools and immediate life-saving support, enabling survivors to find safety and ultimately live their lives free of abuse. Twenty-four hours a day, seven days a week, CORA’s trained, bilingual crisis counselors provide callers with trauma-informed crisis counseling, safety planning, access to safe houses, legal services, mental health programs and referrals to other community resources. Callers accessing our crisis services end the phone call with a safety plan, so they have tools for keeping themselves and their families safe. For callers hoping to learn more about intimate partner abuse, CORA provides education to break the cycle of violence.
With intimate knowledge of local resources and current trends in the field, our crisis counselors apply best practices in working with intimate partner abuse survivors. Crisis counselors receive domestic violence training certified by the California Governor’s Office of Emergency Services and are fluent in Spanish and English. Other languages are available for translation through an AT&T translation service.
